Philips 30 Day Mask Satisfaction Promise
If a patient returns an eligible mask (refer to eligible products table) within 30 days of purchase due to an issue with how the mask fits them and acquires an alternative mask, Philips will replace the original mask in accordance with these terms and conditions. This campaign aims to provide customers with a risk-free trial of a new mask and purchasing experience.
- To be eligible, individuals must have purchased an eligible Philips product listed below (“Eligible Products”) from a participating Business Partner, between 5 April 2024 and 31 December 2024 (“Promotional Period”).
- The 30 Day Mask Satisfaction Promise is valid for 30 days from the date of purchase during which the purchased Eligible Product may be returned due to how the mask fits.
Eligible include:
| Material Number | Product Description |
| 1142376 | DreamWear Under The Nose Nasal Set Up Pack Mask |
| 1146470 | DreamWear Silicone Pillow Set Up Pack Mask |
| 1133375 | DreamWear Full Face Mask – Small |
| 1133376 | DreamWear Full Face Mask – Medium |
| 1133377 | DreamWear Full Face Mask – Large |
| 1133378 | DreamWear Full Face Mask- Medium Wide |
| 1137916 | DreamWisp Nasal Fitpack Mask |
